We Designed Our Safety Processes with Practicality and Flexibility.

Key elements of our methods include:

Behavior-based Safety

Our behavior-based Crew Audit and Critical Work Habits Checklist use a process approach. It emphasizes that every job has critical steps. If done safely, they will result in an injury-free employee. An integral part of safety is to ensure employees follow safety policies and rules.

Employee Audits

We perform weekly audits for compliance with our regulations. We then correct any at-risk behavior immediately. If necessary, we’ll provide further training for the employee. In addition, we provide timely and specific positive reinforcement to the worker.

Interactive Web Training

Interactive Web Training is used to standardize our new employee orientation. It provides a real life simulation for the employee to learn in a safe, interactive environment. Trainees must safely navigate a rail yard without violating safety rules.

Safety Rule Book

Railserve subscribes to the principle that all accidents and injuries can be prevented. Therefore, we expect our employees to work by the rules. Each employee receives a copy of the Safety Rule Book from which each they are trained and tested to ensure understanding of the rules.

Tool-Box Safety Training

The primary purpose of this training is to enable all personnel to take a few minutes to clear their minds of everything except the safety of themselves and their associates.

Take Two

Everyone must take two minutes frequently throughout their shift to ensure all employees understand each procedure they are about to do.

Quarterly Score Card

Quarterly Score Card (KPI) measure how “we’re doing” for our customers. These KPI’s are maintained at the location level and emailed to our customers each month.

Dynamic Testing

Dynamic Testing is designed to validate the hazard awareness of Railserve’s switching personnel. Dynamic testing is performed several times per month.

Quarterly Safety Bonus

Each location can earn a bonus based on its safety performance to emphasize team safety.

We Recognize and Reward Safe Performance.

Our Safety Awards encourage and rewards team members who excel. Awards include:

Eagle Eye Award

This award recognizes employees who have shown the ability to foresee potentially serious or life-threatening situations. An Eagle Eye recipient receives a certificate, an eagle pin, and a monetary reward.

GEM Award

We bestow this award to employees who recognize an unsafe situation and go out of their way to correct it.

Recognition Programs

Recognition Programs maintain a safe work environment by creating an engaged workforce. Our management systems reward targeted behavior at every level.

Spike Awards

Each year, Gold, Silver, and Bronze safety awards are given based on our incident frequency and severity index.